Prophet Helios

First Class (3-7 days*)
Priority Mail (2-6 days*)

*Note: Order processing time not included. During sales or peak seasons (such as Black Friday), shipping speeds can be delayed past the stated ones. Please note that the shipping speed is only an estimate, we do not have control of any carrier-related delays.

We ship all items out within 1-2 days depending on when you've placed your order. Your order will need to be processed and scanned by USPS before the tracking number is active. Once your tracking number is active, the estimated shipping time is now in affect. 

Can Return or Exchange my items?
We accept returns and exchanges as long the item is in new condition. Open boxes are fine, but any signs of use will not be accepted. Unless this it is a warranty return, you will be responsible for shipping charges on returns.

Please address all returns to:

42245 Remington Ave. STE B7
Temecula, CA 92590

What is Your Warranty?
Warranties cover defective items up to 60 days. Be sure to send photos of the issue/defect

To move forward with a return or exchange, please contact us through the contact page to start the return/exchange process. BE SURE TO INCLUDE YOUR ORDER NUMBER for faster service.